Privacy Policy

The Hive Foundation

This website is operated by The Hive Foundation (“we”, “us”, “our”). We are committed to protecting your privacy and handling your personal data transparently and securely.

This policy explains:

  • Who we are
  • What personal data we collect
  • How we use your personal data
  • Who we may share your data with
  • Your rights under data protection law


Who We Are

The Hive Foundation is a charitable organisation associated with The Hive London. The Foundation supports community initiatives, charitable programmes, youth development activities and related projects.

For the purposes of data protection legislation, The Hive Foundation acts as a data controller, meaning we decide how and why your personal data is processed.

Information We Collect

We may collect and store the following types of personal data:

  • Name
  • Email address
  • Postal address
  • Telephone number
  • Information provided through contact forms
  • Donation details (excluding full payment card data)
  • Event registration details
  • Volunteer application information
  • IP address and website usage data


If you make a donation or payment, your card details are processed securely by our third-party payment provider. We do not store full card details on our servers.

We also use cookies to help our website function effectively and to collect general website usage information. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use your personal data to:

  • Respond to enquiries
  • Administer donations
  • Process event registrations
  • Manage volunteer applications
  • Provide information about Foundation activities
  • Comply with legal or regulatory obligations


Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on include:

  • Contract – where processing is necessary to fulfil a donation, registration, or agreement.
  • Legitimate interests – for administration and operational purposes.
  • Consent – where you have opted in to receive marketing communications.
  • Legal obligation – where we are required to retain records for regulatory purposes.


If you choose to receive updates about our activities, fundraising campaigns or events, you may opt out at any time.

We do not knowingly collect personal data from children under 18 without appropriate consent from a parent or guardian where required.

Who Your Information May Be Shared With

We may share your information with:

  • Service providers who support our operations (e.g. payment processors, IT providers)
  • Professional advisers (e.g. legal, accounting)
  • Regulatory authorities where required by law


Where necessary, limited data may be shared with The Hive London for administrative or operational purposes. We will not sell your personal data or share it with unrelated third parties for marketing purposes.

Keeping Your Information Secure

We use appropriate technical and organisational measures to safeguard your personal data.

While we take reasonable steps to protect information transmitted online, please be aware that internet transmission is not completely secure. If you have concerns about how your data is handled, please contact us.

How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements.

Your Rights

Under data protection law, you have the right to:

  • Request access to your personal data (Subject Access Request)
  • Request correction of inaccurate data
  • Request erasure of your data (where applicable)
  • Restrict or object to processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Information Commissioner’s Office (ICO)


To exercise any of these rights, please contact us using the details below.

You can contact the ICO at:

  • Telephone: 0303 123 1113
  • Website: www.ico.org.uk